Privacy Policy

Last Updated: [17th September 2024]

At SpaceCarz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our website, mobile application, or services.

1. Information We Collect

We may collect the following types of personal information from users:

  • Personal Identification Information: Name, email address, phone number, and payment details.

  • Geolocation Data: Location information when you use our app or website, such as to locate nearby drivers.

  • Ride Information: Pickup and drop-off locations, ride details, and time of service.

  • Device Information: IP address, browser type, device ID, and operating system.

  • Usage Information: How you interact with our website, app, and services, including browsing behavior and ride history.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and improve our services, including managing bookings, processing payments, and fulfilling ride requests.

  • To communicate with you, including responding to inquiries and sending service updates or promotional offers (with your consent).

  • To enhance user experience by personalizing content and improving our website and app functionality.

  • To ensure safety, verify identity, and prevent fraud or illegal activity.

  • To comply with legal obligations and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • With SpaceCarz Drivers: To facilitate the services, we share relevant details such as your location and contact information with the drivers.

  • With Third-Party Service Providers: We may share information with trusted third-party providers for payment processing, marketing, analytics, or technical support.

  • Legal Obligations: We may disclose your information when required by law or in response to valid legal processes, such as a court order.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide services or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information, which may include:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request corrections to inaccurate or incomplete data.

  • Deletion: You can request the deletion of your personal data, subject to legal or contractual restrictions.

  • Objection: You can object to the processing of your personal data for direct marketing or other purposes.

To exercise these rights, please contact us at [Contact Email].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. These cookies may collect information such as your browsing behavior, device information, and preferences. You can control cookie settings through your browser, but disabling cookies may affect your experience with our services.

8. Third-Party Links

Our website and app may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

SpaceCarz does not knowingly collect personal information from children under the age of 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or through our services. Please review this Privacy Policy periodically to stay informed about how we protect your data.